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contract status change after payment

Ryan F. shared this problem 2 years ago
Known

The last month or two Ive noticed that the contract status keeps changing backwards from Deposit and Signature to Deposit only after I charge the remaining balance to the card on file. This was not the case previously. What can be done about this. It is confusing because it makes us think they need to sign again.

The most recent example is

#8975499

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