change of company email

isabelle A. shared this question 18 months ago
Answered

Hello

I need to change the company email but i will not save the new information in account preferences.

What do i do to change it ?

Comments (6)

photo
1

I am, and then it asked for a form to be completed. Do i have to do that only to change the email ?

photo
1

When you are on the Account Preferences if you are trying to changes the "authorized Officer Email" the form needs to be filled out for this. If you are trying to change the "company email" this can be done without the form.

photo
1

Thank you Susan,

And to make sure i understand well, the company email will receive IO alerts and send email unless a worker email address is available ?

Also, makes sense if the outgoing email is set as the company email and not the ''authorized officer email'' right ?

photo
1

Correct, the authorized officer email is just what we have on file here. The company email is what you use to send and receive emails and where you can receive email alerts.

Leave a Comment
 
Attach a file
Access denied