delivery planner issues

Ryan F. shared this question ago

Answered

I have a lead that was showing up in red/late for delivery and red/early for pickup. It should not be. Then I refreshed it and the delivery disappeared altogether, pick up is still in red and it keeps shifting the delivery for it. It is for this Saturday. lead id #13432393

The same question

Comments (1)

Casey Z. ● 11 months ago

I'm sure you've already done this, but can you verify that every one of these dates is set to 5/6/2023? If so, maybe save the lead again. 49bce971921263c8b12ea4e89c4dfcb2

If every date looks good, I'm curious if this lead was created as a copy of another lead. I've seen some weird issues with copied leads.

Reply URL

Ryan F. ● 11 months ago

yes, they are all set for the same date. It is now causing more issues. the Delivery box is still missing. Each time I open up that date things are moved around in new positions throwing the schedule off on multiple routes???

URL

Ryan F. ● 11 months ago

ok its showing up now, but still showing up in red for the delivery and pickup box when it should not be. other boxes are still shifting around

URL

Ryan F. ● 11 months ago

got it fixed!!!

URL

Casey Z. ● 11 months ago

What was the problem?

URL

Gabrielle P. ● 11 months ago

Thanks for the update on this closing out. Let us know if the issue resurfaces

URL