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did a test sign but no signature showed up in the lead

Cindy B. shared this question ago

Pending

the lead says the Overnight Waiver has been signed (test lead number

#67344797)

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But when I open it, it is blank

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I signed the waiver in my test but when the screen confirmed the signing, it too just reverted back to a blank waiver. Then I went into the lead, it says signed, but when I view it, it too is blank.

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Comments (1)

Jen H. ● 20 days ago

This is in with a Developer they working on this.

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Cindy B. ● 15 days ago

any update?

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Jen H. ● 15 days ago

asking for an update.

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Jen H. ● 14 days ago

Developer said this should now be working please let us know if it is not working for you.

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Cindy B. ● 14 days ago

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It did not keep it for either one even though it said it was successfully signed. My Delivery Confirmation on is keeping its signature but the Fireworks and the Overnight rental are not keeping the signature.

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Jen H. ● 14 days ago

I have let the developer know.

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Cindy B. ● 8 days ago

Checking in for an eta for when the developers will get this fixed. Thank you.

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Jen H. ● 8 days ago

Is this still an issue for you? If so please send us lead examples.

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Cindy B. ● 7 days ago

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018e286bf847550d98df4c40f4311205

6f3042db4ff31960b60705edad13c7bf

When I signed online it says SUCCESS but it removes the signature.

IO is showing signed but when you open it, it says it is not complete

#68827739

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Cindy B. ● 20 hours ago

still not keeping the signature on the Firework and Overnight waivers. It says it is successful but it wipes out the signature and says it is not complete.

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Jen H. ● 6 hours ago

I have let the developer know.

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