SMS automation not sending unless I've interacted with lead
Need Answer
I have an SMS automation that uses a filter to text leads with high wind.
The issue is that this automation doesn't seem to be happening unless I'm interacting with the lead at some point during the filter's window. For example, if I have a lead booked a month ago that's coming up tomorrow (and matches the filter), the SMS won't be sent until I text the client, after which the automated text gets sent right after. It seems to also get triggered if I open a lead, or if a lead autosaves.
How can I make sure the SMS automation works even if I don't text the client, or don't open/save/view the lead?
Example lead: 64568093 (I can dig and find a dozen more examples, but this is the one I have handy)
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