Contract printed name is not appearing in contracts

Monika K. shared this problem 17 days ago
Solved

The signature print name is not appearing on my contracts. An example is lead number 8152921. Can you help me with this? All of my contracts show the IO variable *contract_printedname* and you can see that the person is typing their name and signing. Thanks.

Comments (1)

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Looks like we have an issue with the *contract_printedname* template variable. I'll get someone to fix that. We have another one *printed_name* variable that still works that I've replaced it with. Unfortunately this will not update any signed contract to include the proper printed name into the document. But we do store the printed name in the database so it will show in the signature tool if it needs to be verified.

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