Accessory Images

David G. shared this question 46 hours ago
Pending

It shows in my activity that I submitted this, but when I click it shows it's missing. So I wanted to make sure it exists.


Is there a way to keep accessories linked to products from showing in the lightbox when you click the main product pictures? After doing so and I start cycling through the images the accessories show up.


I asked the chat bot and said my only option was to remove the images, which makes the accessories at the bottom look weird with just a box and text, but leaving them in the lightbox makes it seem like those things come with it.

Comments (3)

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What are your settings? Mine don't show the accessory images in the lightbox of the main item. Is it only happening to required accessories?

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I know I responded to you on FB, but just to add context for the IO support. It happens with any accessories (optional or required) you have linked to the product that you don't have hidden. Also, it was determined it does happen on Chad's site as well. It happens on desktop since mobile doesn't have a lightbox.


It could cause confusion in thinking any optional accessories come with the rental. Of course, I also think that way about the fact the accessory pricing only shows after adding a date.

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We are having our web team take a closer look at this fact that accessory images appear in the list of item images. We will keep you updated here with further advice or developments.

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Thanks. FYI - I am sure you are testing on your own dev site, but if you happen to take a look at mine, they are all currently hidden.

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