Staff Count Not Accurate

Corey L. shared this problem ago

Pending

When customers submit online, the global staff count is zero, even with staffed units.

The same problem

Comments (1)

Gabrielle P. ● 41 hours ago

Please provide us with a lead example where you experienced this behavior and what you expected to be set?

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Corey L. ● 20 hours ago

I submitted Lead #47065199 on our website... it has the following displayed:

bca8e0728b077f706c005202ef515f03

As you can see, the unit is supposed to have two (2) staff members, but the calculated staff for the entire event is zero (0). I have not made any changes to the lead since it was submitted via the website.

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Gabrielle P. ● 17 hours ago

I have our developers looking into this and will advise when we have an update.

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